Exchange and return of goods

Our main priority is our customer´s satisfaction with the product. The buyer has the option of exchanging the goods or refund of the full price within 14 calendar days if he purchased at the e-shop. The 14 days return period starts with the date of receipt of the goods by the buyer (upon purchase) to the date of receipt of the goods by the seller (upon return).

The exchange of goods is paid by the buyer according to the carrier's tariff.

The return option does not apply to:

Goods from sales where the reduction of the price of one item is conditioned by the purchase of other goods (only the whole group of goods can be returned).

Procedure for returning goods:

The seller undertakes to pay the amount to the account within 21 days of receipt of the returned goods.

Opening hours of our Returns office: Mon-Fri 9-15h

If you are not a consumer, ie you buy goods as part of your business or entrepreneurial activity (which is decided by the ID number on the purchase document), you do not have the right to withdraw, as the law does not provide this possibility.